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Top Up Safe

Text Content Nationwide, energy customers are being caught up in an electricity prepayment meter fraud. Criminals are using cloned keys to top up credit illegally.   Some people are being offered £50...

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Smart meters

Text Content Smart meters are the next generation of electricity and gas meters. They look like ordinary meters but are far more technically sophisticated. These new meters will bring about the end of...

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Home Heat Helpline

The Home Heat Helpline advises energy customers concerned about paying their energy bills and keeping warm during the winter. It also gives advice to low-income households in need of heating help and...

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Carbon Monoxide campaign

Text Content Carbon Monoxide - Be Alarmed! is our national campaign to cut the number of deaths and injuries caused by carbon monoxide poisoning.   We run the campaign on behalf of British Gas, EDF...

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